Terms & Conditions

You agree to use CardPower's website and services only for lawful purposes and in accordance with these Terms. You must not:

• Provide false, misleading or fraudulent information
• Impersonate another person
• Misuse our website or communication channels
• Attempt to gain unauthorized access to our systems
• Use our WhatsApp channel for unlawful, abusive or fraudulent activities
• Interfere with the operation or security of our services

You are responsible for providing accurate, complete and current information, including your name, mobile number, email address and other details requested through our forms or services. You should notify us if any information provided by you needs to be corrected or updated. CardPower shall not be responsible for issues arising directly from inaccurate, incomplete or outdated information supplied by you.

By providing your mobile number and applicable consent, you agree that CardPower may communicate with you through WhatsApp. You may receive:

• Transactional messages
• Service-related messages
• Customer-support communications
• Application or enquiry updates
• Promotional and marketing messages, where applicable consent has been provided

Message frequency may vary depending on your interaction with CardPower.

You may opt out of promotional WhatsApp communications at any time by replying “STOP”, where available, or by contacting CardPower through the contact details provided on our website. Opting out of promotional communications will not necessarily stop essential transactional, security, service or legally required communications.

You agree to:

• Provide genuine and accurate information
• Use your own authorized mobile number and contact details
• Keep your information updated
• Not misuse CardPower's WhatsApp communication channel
• Not send unlawful, threatening, abusive or fraudulent content
• Not attempt to interfere with or compromise our systems
• Comply with all applicable laws and regulations

CardPower may use third-party technology and service providers, including CRM platforms, communication providers, WhatsApp/API providers, analytics providers, cloud-service providers and other technology partners. Certain services may also involve third-party financial institutions, product providers or other service partners. Your interaction with such third parties may also be subject to their respective terms, privacy policies and conditions.

Information displayed on our website or communicated by CardPower is intended for general informational purposes. Where a product or service is provided by a third-party financial institution or service provider, the final eligibility, approval, pricing, terms, conditions and issuance of the product or service may be determined by that third party. CardPower does not guarantee approval, acceptance or availability of any third-party product or service.

CardPower will take reasonable measures to maintain the availability, security and functionality of its services. However, CardPower shall not be liable for interruptions, delays, technical failures, unauthorized third-party actions, network failures, WhatsApp/platform outages, or other circumstances beyond our reasonable control. CardPower is also not responsible for any misuse of information by a third party where such misuse occurs outside CardPower's reasonable control or due to circumstances not attributable to CardPower. Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

Unless otherwise stated, the content, branding, text, graphics, logos, designs and other materials available through CardPower's website are owned by or licensed to CardPower and may not be copied, reproduced, modified, distributed or commercially exploited without appropriate authorization.

Your use of CardPower's services is also governed by our Privacy Policy, which explains how we collect, use, store and protect personal information.

If you have a complaint or grievance relating to our services, communications or handling of your information, you may contact:

• Grievance Contact: 87968 37744
• Email: cardpowerdigital@gmail.com
• Phone: 87968 37744
• Address: 616, Block A, Arcadia, South City 2, Sector 49, Gurgaon — 122018

We will make reasonable efforts to address complaints within the applicable regulatory or legal timeframe.

CardPower may modify these Terms from time to time to reflect changes in our services, business practices, technology or applicable legal requirements. The updated Terms will be published on our website with a revised “Last Updated” date. Where required by law, we may provide notice of material changes through appropriate communication channels.

These Terms shall be governed by and interpreted in accordance with the applicable laws of India. Subject to applicable law, disputes arising in connection with these Terms shall be subject to the jurisdiction of the appropriate courts in India.

For questions regarding these Terms & Conditions or our Privacy Policy, please contact:

• CardPower India Services LLP — Brand: CardPower
• Email: cardpowerdigital@gmail.com
• Phone: 87968 37744
• Registered Office: 616, Block A, Arcadia, South City 2, Sector 49, Gurgaon — 122018

Last Updated: 10 Aug 2026